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ADDITIONAL
INFORMATION
ADDITIONAL INFORMATION [ 43]
Symptom
The Caller ID does not
display.
Handset No.1 or No.2 not
working.
”
Unavailable” message is
displayed on the LCD
screen of the handset.
The handset doesn’t
communicate with the main
base or the other handset.
No 3-way conversation.
”
Low Battery
” message is
displayed on the LCD screen.
If you still have a problem.
Suggestion
• The handset was picked up before the second ring.
• The call was placed through a switch board.
• Call your local telephone company to verify your Caller ID service
is current.
• Make sure the battery pack is connected to the handset and fully
charged.
• Place the extra handset in the main base for 5 seconds.
• Make sure the other handset is not already in use. Both handsets cannot
be in talk mode at the same time.
• Place the handset for at least 5 seconds to re-register to the main base.
• Make sure the handset is not too far from the main base when trying to
use.
• Re-register both handsets (See page 12).
• Make sure that you registered the extra handset.
• Only one handset at a time can talk with an outside caller. To allow the
other handset to talk to the caller, transfer the call.
• Place the handset back in either cradle to recharge over night.
• Call our customer hotline at 1-800-297-1023.
DXI386 6/7/2 10:51 AM Page 43