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Troubleshooting
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When you have this
problem...
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A single handset can’t make
or receive calls (but other
handsets can).
Checking the battery pack connection (see page 6).•
Charging the battery for 15 to 20 hours.•
Moving the handset closer to the base.•
Making sure the line is not in use. If an outside call is already using a line, you •
cannot use that line to make another outside call.
Resetting the handset (see page 55).•
Changing the handset to base code (see page 57).•
A handset can make calls,
but it doesn’t ring or receive
a page.
Making sure the ringer isn’t turned off (see page 35).•
Severe noise interference.
Keeping all handsets away from microwave ovens, computers, wireless LAN •
station, remote control toys, wireless microphones, alarm systems, intercoms,
room monitors, uorescent lights, and electrical appliances (see page 5).
Moving the base to another location or turn off the source of interference.•
The Caller ID does not
display.
Checking to see if the call was placed through a switchboard.•
Asking your telephone company to verify your Caller ID service is current. There •
may be a problem with your Caller ID service.
I can’t register the handset at
the base.
Charging the battery for 15 to 20 hours.•
Resetting the handset (see page 55).•
Changing the handset to base code (see page 57).•
The handset doesn’t
communicate with other
handsets.
Making sure that you have registered all handsets (see page 12).•
Changing the handset to base code (see page 57).•
DSS8955 OM.indb 53 28/7/08 5:21:05 PM