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86 Section 2C: Setting Your Phone’s Security
Resetting Your Phone
Resetting the phone restores all the factory defaults,
including the ringer types and display settings. The Contacts,
Call History, Calendar, and Messaging are not affected.
To reset your phone:
1. Select >Settings > Security, and then enter your lock
code. (The Security menu is displayed.)
2. Select ResetPhone.
3. Press OK (left softkey) to continue.
4. If you are certain that you would like to restore all the
factory settings, select
Ye s.
Resetting and Locking Your Phone
Through SMS
When your phone is lost or stolen, you can erase your
important personal information (such as Contacts entries, call
history, and messages) and lock your phone by sending a
specially-formatted SMS message to your phone.
From your computer, sign on to w
ww.sprint.com and send a
message to your phone (input your 10-digit wireless phone
number) in the following format:
\ \ RESET **<Passcode>** RESET
<Passcode> - your defined passcode.
The default passcode is your phone’s 11-digit ESN (Electronic
Serial Number), which is written on the packageor on the phone
itself.The locked phone will display the following message: “If
found, please call Sprint Customer Service 1-888-211-4727.”