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Quick Reference Guide
Answer Calls
Answer on another
extension:
Ext. No.
pick-up
Save external number: save
(Before you finish the call)
Make Calls
Common
Abbreviated Number:
Abbreviated No.
Individual
Abbreviated Number:
2nd
Ô
Airport Ô
Last External
Number Redial:
***
Save external number:
save
(Before you finish the call)
Redial:
redial
You get busy tone or no answer
Automatic Callback: call-back
Replace handset
Lift handset when called back
Camp-on:
camp-on
Keep handset off hook
Intrusion:
intrusion
During Calls
Switch to handsfree: Â Replace handset
Switch to handset: Lift handset
Group Listening:
Â
Individual Hold: Line 1 Ô
Press flashing key to retake
Transfer
Transfer a call: Inquiry Ôor
Line 2
Ô Call 3rd party
transfer or
Replace handset
(Before or after answer)
Conference
Ongoing conversation: Inquiry Ô or
Line 2
Ô Call 3rd party
conf
Inquiry
Ongoing conversation: Inquiry Ô or
Line 2
Ô Call 3rd party
Refer Back
Switch between calls: Line 1 ÖÔ or Line 2 ÖÔ
or Inquiry
ÖÔ
End call:
í
Messages
Direct message: Message Ô send
Ext. No. send
call-back Select type
Check received
messages:
Message
ÖÔ receive
Select options in display
Call Forwarding
Fixed Diversion: 2nd Ô Diversion Ô
Internal Diversion: Â 2nd Ô
Diversion Ô New No.
2nd
Ô Diversion ÕÔ
Cancel: 2nd Ô Diversion ÕÔ
Follow-me: *21* Own No. *
New No. #
Cancel:
#21* Own No. #
Bypass Call Forwarding:*60* Ext. No. #
External Diversion:
Program:
*22*
Line access code
External No.
#
Cancel: #22#
Re-activate: *22*#