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Glossary
BusinessPhone – Dialog 4223 Professional / Dialog 3213112
Glossary
Abbreviated Number Dialling
Initiating a call to a pre-programmed number
by dialling a code or pressing a key.
Short numbers can be:
1. Common, which means that all extensions
can use them.
2. Individual, which means that they are
programmed and used by each extension
separately (82 numbers).
See section “Abbreviated Numbers” on
page 27.
Account Number
To place call cost on an Account Number. See
section “Other Useful Features” on page 86.
Automated Attendant
A facility which sends voice instructions to
internal and external callers, providing all
options which can be chosen. Voice
instructions lead the caller to the desired
destination. See section “Other Useful
Features” on page 86.
Callback
An indication to a busy extension, to inform the
person that you want to speak to him/her. See
sections “Messages” on page 56 and
“Outgoing Calls” on page 21.
Camp-on
To place (queue) a call to a busy extension.
See section “Outgoing Calls” on page 21.
Counter
The counter keeps track of the time and cost of
your calls. See section “Call Metering” on
page 38.
Dial-by-Name
Initiation of a call by operating a single key.
Internal numbers (or Common Abbreviated
Numbers) can be stored on each extension.
See section “Abbreviated Numbers” on
page 27.
Direct Inward System Access (DISA)
If you are working externally, the DISA function
enables you to make external calls (long
distance) via the company PBX. You only pay
for the call to your company. See section
“Other Useful Features” on page 86.
Directory number
Numbers with 1-8 digits which are assigned to
extensions or external lines or as Common
Abbreviated Numbers.
Diversion
Incoming calls to an extension are diverted to
another directory number (extension, Common
Abbreviated Number or the operator).
There are three possibilities:
1. Direct, which means that all calls to an
extension are forwarded directly.
2. On no reply, which means that a call is
forwarded if it is not answered within a certain
time.
3. On busy, which means that a call is
forwarded if the extension is busy.
See section “Call Forwarding” on page 45.
Diversion Bypass
This is useful for letting urgent calls through to
an extension where diversion is active. See
section “Call Forwarding” on page 45.