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Troubleshooting
This section describes how to solve common problems you may encounter when using
your CLIÉ handheld.
Preventing problems
Making a backup is recommended
We recommend that you make a backup of your data in case of any unexpected
trouble. Backing up your data will ensure that it will be saved in the CLIÉ
handheld even when you have to perform a hard reset.
Making a backup using the Memory Stick Backup
application
You can make a backup in the “Memory Stick” media using the supplied
Memory Stick Backup application. This is the most convenient way to make a
backup.
b “Memory Stick” media (optional) is required.
For details, refer to “Backing up data of your Sony CLIÉ Handheld: Backing up all
data to a “Memory Stick” media (using the Memory Stick Backup application)” in
“Handbook.”
Making a backup using the HotSync
®
operation
The data of your CLIÉ handheld is backed up in your computer every time you
perform a HotSync
®
operation. You can lose the data in your CLIÉ handheld
when you perform a hard reset. But, if you make a backup with the HotSync
®
operation, you can restore any data previously synchronized with your
computer during the next HotSync
®
operation.
However you cannot make a backup for the following applications or data
using the HotSync
®
operation.
• Applications or data installed from a “Memory Stick” media or beamed.
• Some applications and driver files added later, or some data in applications.