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REVIEWING MESSAGES
From the main menu:
0
Help.
1
To listen to your new messages.
3
To listen to your other messages.
4
To change your personal options.
During playback:
0
Help.
1
To skip back 10 seconds.
1
1
To skip back to the beginning.
2
Pause playback.
4
Decrease volume.
6
Increase volume.
5
For envelope information – who sent the message,
when and to whom.
3
To skip ahead 10 seconds.
3
3
To skip ahead to the end of the message.
#
To skip this message.
7
To delete this message.
9
To save this message.
After playback:
0
Help.
6
To forward this message. Note – messages
can be forwarded to other Shaw Voicemail
system users only.
9
To save this message.
7
To delete this message.
#
To skip this message.
5
For envelope information.
*
To cancel the message playback and return to
the previous menu.
CUSTOMIZE YOUR VOICEMAIL SERVICE
Personal Options menu:
0
Help.
1
To manage your personal greeting.
2
To change your password.
3
To manage your distribution list.
4
To record your name.
*
Back to main menu.
HOW TO CHANGE YOUR PASSWORD
From the main menu:
> Press
4
for personal options.
> Press
2
to change your password.
> Enter your new password. Password can be 4 to 19
digits long. You cannot reuse your old password.
> To finish entering password press
#
.
> To confirm password, please re-enter it now.
> To finish entering password press
#
.
> New password confirmed.
TO SKIP THE PASSWORD PROMPT
WHEN ACCESSING VOICEMAIL
FROM YOUR HOME PHONE
From the main menu:
> Press
4
for personal options.
> Press
2
to manage your password.
> Press
2
for password prompt options.
> Press
1
to skip password prompt.
ADVANCED VOICEMAIL
FEATURES
4