390 Cool Grey 8
RETRIEVING YOUR MESSAGES
When you have a new message waiting,
you will hear an interrupted dial tone
when you pick up the receiver, or
your phone’s message-waiting light
will be flashing (on phones with a
message-waiting light feature). You can
still make and receive calls when you
hear the interrupted dial tone.
To access your voicemail from home:
> Press
*
9
8
.
> If you have set up the skip PIN feature, you will not
be prompted for your password. (See page 5 for
instructions on how to set up this feature.) If this
feature is not enabled, please enter your PIN
when prompted.
Note – if you enter an incorrect password, you will be
asked for your mailbox number (your 10-digit phone
number), followed by the password again.
To access your voicemail while you are
away from home:
> Dial your phone number and press
*
when your
personal greeting begins.
> Enter your password.
> Note: If you enter an incorrect password, you will be
asked for your mailbox number (your 10-digit phone
number), followed by the password again.
> Follow the prompts to check for new or saved messages.
To access your voicemail without calling
your home phone:
> Dial the Voicemail Access Number (see Appendix A) for
the city where your phone service is located.
> Enter your mailbox number (your 10-digit phone number).
> Enter your password.
> Follow the prompts to check for new or saved messages.
HOW TO REVIEW MESSAGES
This system will describe the message
(new, saved, when it was received, etc.),
and will then play the message. If you
have expired messages (messages older
than seven days), the system will prompt
you with the following menu to review or
delete these before proceeding to your
new messages:
0
Help.
1
Review expired messages.
2
Delete all expired messages.
After you have entered the system, use
the following options while listening to
your new or saved messages:
> Press
1
to hear new, unheard messages first; or
> Press
3
to review other messages.
If listening to other messages, press:
1
To listen to your archived messages.
2
To listen to messages deleted during your
current session.
3
To listen to messages you have composed for
future delivery.
3