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Voicemail answers your calls when you
are unable to answer the phone. Your
personalized greeting is played and the
caller’s message recorded for you to
listen to later.
GETTING STARTED
Before you can use the Voicemail service,
you must first initialize your Voicemail box.
Step 1 – Access the system.
> Dial
*
9
8
from your home phone.
Step 2 – Enter your temporary password.
Shaw will provide you with a temporary
password for your initial log-in.
> Enter your temporary password and press
#
.
Note – if you enter an incorrect password, you will be
asked for your mailbox number (your 10-digit phone
number), followed by the password again.
> The system will now prompt you to change your
temporary password and record your name
and greeting.
Step 3 – Enter your new password.
For security reasons, please change your
password immediately. You may not
reuse your temporary password. The new
password length can be 4 to 19 digits.
> Enter your new password.
> Press
#
to finish.
> Press
*
to cancel.
The system will now prompt you to
confirm your new password.
> Re-enter your new password.
> Press
#
to finish.
> Press
*
to cancel.
Step 4 – Identify your Voicemail box
by recording your name and/or
telephone number.
The system will request you to record your
name and/or telephone number at the
tone. Following that:
> Press
1
to replay.
> Press
#
to accept.
> Press
*
to cancel.
Step 5 – Record your personal greeting.
The system will request you to record your
greeting at the tone. When completed:
> Press
#
to end the recording.
> Press
1
to replay.
> Press
#
to accept.
> Press
*
to cancel.
Step 6 – Exiting the system.
To complete your set-up session, hang up.
VOICEMAIL
2