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32 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B
Seagate Technology support services
Online services
Internet
For online information about Seagate products, visit
www.seagate.com or e-mail your disc or tape questions to:
Presales support:
DiscPreSales@Seagate.com
or
Tape_Sales_Support@Seagate.com
http://www.seagate.com/feedback.shmtl
Technical support:
DiscSupport@Seagate.com
or
TapeSupport@Seagate.com
http://www.seagate.com/feedback.shmtl
SeaBOARD
®
SeaBOARD is a computer bulletin board system that contains
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight data bits, no parity and one stop bit (8-N-1). This service is
available worldwide.
Automated services
SeaFONE
®
(1-800-SEAGATE)
is Seagate’s toll-free number
(1-800-732-4283) to access our automated self-help services.
Using a touch-tone phone, you can find answers to service
phone numbers, commonly asked questions, troubleshooting
tips and specifications for disc drives and tape drives 24 hours
daily. International callers can reach this service by dialing
+1-405-936-1234.