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SOS HELP LINE
At SANYO, fulfilling the needs of our customers is a priority. That’s why we
created our SOS customer service program that guarantees satisfaction.
NATIONWIDE CUSTOMER SUPPORT
SOS is there to help you. Our friendly and knowledgeable product specialists
will quickly answer your questions about setup and use of SANYO telephone
products. Simply call toll free from anywhere in Canada to connect to our
no-charge, SOS support and service network:
1-800-263-2244
Or visit our website at www.sanyoservice.com, and click the Customer
Relations button to get access to our FAQ’s (Frequently Asked Questions)
and other helpful features.
STAY-AT-HOME CONVENIENCE
It’s a nuisance making another trip to the store when you’re stuck. Now with
SOS, all that’s necessary is a quick call from your home for product assistance.
HASSLE-FREE EXCHANGE
Should your SANYO telephone require servicing due to a manufacturing defect
during the warranty period. SANYO Canada will ship prepaid a replacement
unit* within two business days after receiving your defective unit.
Consumers are responsible for the shipping costs of the unit back to
SANYO.
For older, non-current models, replacement units may not be available, in
which case our regular warranty conditions will apply.
GUARANTEED QUALITY
All SOS replacement sets are checked and serviced by factory-authorized
technicians before being sent out.
SOS means you never have to worry.
C.O.D. and/or Collect shipments will not be accepted.
Unit must be returned to SANYO in its original box with all accessories, i.e.:
owner’s manual, battery, adaptor, telephone cord, etc.
SANYO COMFORT WARRANTY
h. Damage in or due to transportation.
i. Damage due to improper maintenance, accident, abuse, misuse or negligence.
j. Damage caused by lightning and power surges.
ORIGINAL RETAIL PURCHASER’S RESPONSIBILITY
You, the original retail purchaser, must present your original, dated bill-of-sale together with this
warranty to SANYO Canada Inc. or to an authorized SANYO Service Depot when you make a
claim under this warranty.
You, the original retail purchaser, are responsible for any costs of TRANSPORTING the product to
and from SANYO Canada Inc. or an authorized SANYO Service Depot. You also are responsible
for the cost of any MAINTENANCE necessary in respect of the product.
WARRANTY BECOMES VOID
This warranty becomes void if the product’s serial numbers are altered or removed or if any repair
to the product is made other than by SANYO Canada Inc. or by an authorized SANYO Service Depot.
LIMITATIONS
a. SANYO Canada Inc. reserves the right to change or improve the design of the model of the product
warranted hereunder without incurring any obligation to make any modifications to or to install any
improvement in or on the product.
b. In no event shall SANYO Canada Inc. or any of its Authorized Dealers be liable for special or
consequential damage arising from the use of this product.
STATUTORY WARRANTIES
The above provisions do not preclude the operation of any applicable provincial statute which in
certain circumstances may not allow some of the limitations and exclusions described in this warranty.
Where any terms of this warranty are prohibited by such a statute, they shall be deemed null and void
but the remainder of this warranty shall remain in effect.
HOW TO OBTAIN WARRANTY SERVICE
Please contact the SANYO Authorized Dealer from whom the product was purchased, or contact us
directly at:
SANYO Canada Inc.
1-300 Applewood Cres.
Concord, Ont. L4K 5C7
(905) 760-9944
1-800-263-2244