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TROUBLESHOOTING TIPS
Problem Explanation/Solution
Doesn’t answer, or answers on 10th ring • Make sure answerer is turned on.
• Memory is full, erase some messages.
• Check AC power and phone line connections.
Incoming messages are incomplete • Was an extension phone picked up?
• The caller left a message that is longer than the message
length you set during setup.
• Memory is full.
• You accidentally pressed PLAY/STOP when you were
playing the messages.
Won’t respond to remote commands • Must use touch-tone phone.
• Must enter correct security code.
• Did unit hang up? If you take no action for a period of
time, it automatically hangs up.