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Skype Ring Delay
• When making a Skype-IN call, the landline callers hears or more rings before
the PC/Handset starts to ring. This is a network connection problem.
Poor Sound Quality
• Choppy, drop-outs, static, echo during Skype call is an indication of network
connection problem.
Music/Sound can be heard on the phone; or no sound can be heard from PC Speakers
while USB base station is plugged in to the PC.
• Change the setting of your PC audio to:
Win 000: Control Panel-->Audio and Multimedia-->Audio--> default devices of
“Sound playback” & “ Sound recording”-> select the SOUND CARD device from
the drop-down list.
Win XP: Control Panel->Sounds and Audio Device->Audio->default devices of
“Sound playback” & “Sound recording”-> select the SOUND CARD device from the
drop-down list.
Battery Solutions
If you experience any of the following problems, even after fully recharging the
battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• CHARGE/IN USE indicator on the base fails to illuminate.
• Limited range
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Wipe the base station with a damp cloth or an antistatic wipe. Never use a dry
cloth as this can cause static discharge.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and remote charger with
a clean pencil eraser.