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Backup Battery Operation
If the power cord is not plugged into the unit, and the battery is available, the unit enters Battery Operation
Mode. In this mode, the base is fully functional.
Troubleshooting Guide
Telephone Solutions
No dial tone
• Check or repeat installation steps.
• Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is
connected to the base and the wall jack.
• Connect another phone to the same jack. If it doesn’t work, the problem might be your wiring or your local
service.
Dial tone is ok, but can’t dial out
• Make sure the type of phone service you are subscribed to is TONE or PULSE.
Memory dialing doesn’t work
• Did you follow the proper dialing sequence?
Date/Time setting is restored to default setting
• May be cause by a power failure. Set Date/Time again.
Caller ID Solutions
No Display
• Make sure the unit is connected to a non-switched electrical outlet. Disconnect the power adapter from the
base and reconnect it.
No Caller ID
• You must be subscribed to the standard Name/Number Caller ID service from your local telephone company to
receive CID information.
General Product Care
• To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other chemical products to clean
the unit. Doing so will damage the nish.
• Retain the original packaging in case you need to ship the phone at a later date.
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