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TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the fol-
lowing suggestions might help.
Problem Suggestion
Low volume or unusual sounds. Someone has picked up another phone
on the same line. Hang up the other
phone.
Severe noise interference. Keep the handset away from comput-
ers, remote control toys, wireless micro-
phones, alarm systems, intercoms,
room monitors, fluorescent lights, and
electrical appliances.
Move to another location or turn off the
source of interference.
Hang up and redial the number.
The phone cannot be operated at a
useful distance from the base
because the signal becomes weak
or noisy (handset’s range has
decreased).
Lift the base’s antenna to a fully vertical
position.
Be sure neither the handset or base
antenna is touching a metal surface.
Return the handset to the base to
recharge the battery pack.
The phone does not work or works
poorly.
Be sure the base’s phone line cord and
AC adapter are correctly and securely
connected, and the battery pack is
charged.
The handset battery pack does not
charge.
Check the charging contacts on the
handset and base. If they are dirty, clean
them with a pencil eraser.
Be sure the battery pack is properly con-
nected.
Be sure the handset is properly seated
on the base.
43-1096.fm Page 18 Tuesday, August 17, 1999 3:47 PM