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Troubleshooting
If you still have problems, disconnect the phone. If other phones on the same line work
properly, the fault is in this phone or its installation. If you cannot find the problem, take the
phone to your local RadioShack store for assistance.
CARE
Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.
Modifying or tampering with the telephone’s
internal components can cause a
malfunction and might invalidate its warranty
and void your FCC authorization to operate
it. If your telephone is not performing as it
should, take it to your local RadioShack store
for assistance. If the trouble is affecting the
telephone lines, the phone company can ask
you to disconnect your telephone until you
have resolved the problem.
The handset does not
ring or receive a page.
Move the handset closer to the base.
Lift base’s antenna to a vertical position.
Be sure the battery pack in the handset is connected and charged.
Move the base away from other electrical devices.
You have an incoming
call, but do not receive
any Caller ID informa-
tion.
Let the phone ring twice before you answer so the system has time to record
the Caller ID information.
Check that the system is correctly and securely connected.
Check with your phone company to verify that your Caller ID service is active.
Problem Suggestions