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77
Beyond the Basics
Common Issues
If your phone is not performing to your expectations, please try
these simple steps rst.
Symptom Suggestion
The CHARGE/
IN USE
LED won’t
illuminate
when the
handset is
placed in the
cradle.
Make sure the AC adapter is plugged into
the base or the charger (if you have more
than one handset) and wall outlet.
Make sure the handset is properly seated in
the cradle.
Make sure the charging contacts on the
handset are clean.
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•
•
The audio
sounds weak.
Move the handset and/or base away from
metal objects or appliances and try again.
Make sure that you are not too far from the
base.
•
•
Can’t make or
receive calls.
Make sure that you are not too far from the
base.
Make sure the line is not in use. If an outside
call is already using a line, you cannot use
that line to make another outside call.
Check both ends of the base telephone line
cord.
Make sure the AC adapter is plugged into
the base and wall outlet.
Disconnect the AC adapter and reconnect.
Change the Digital Security Code (see page
76).
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•
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The handset
doesn’t ring
or receive a
page.
Make sure that you are not too far from the
base.
Charge the battery in the handset for at least
15-20 hours by placing the handset on the
base or charging cradle.
Change the Digital Security Code (see page
76).
•
•
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