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17
TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the fol-
lowing suggestions might help.
Problem Suggestion
Low volume or unusual sounds. Someone has picked up another phone on
the same line. Han
g
up the other phone.
If you are usin
g
the headset, ensure the
headset plu
g
is properly connected to the
jack.
Severe noise interference. Press
CH
to chan
g
e the channel.
Keep the handset away from computers, re-
mote control toys, wireless microphones,
alarm systems, intercoms, room monitors,
fluorescent li
g
hts, and electrical appliances.
Move to another location or turn off the
source of interference.
Han
g
up and redial the number.
The phone cannot be operated at a use-
ful distance from the base because the
si
g
nal becomes weak or noisy (handset’s
ran
g
e has decreased).
Lift the base’s antenna to a fully vertical posi-
tion.
Be sure neither the handset or base antenna
is touchin
g
a metal surface.
Return the handset to the base to rechar
g
e
the battery pack.
The phone does not work or works
poorly.
Be sure the base’s phone line cord and AC
adapter are correctly and securely con-
nected, and the battery is char
g
ed.
The handset battery does not char
g
e. Check the char
g
in
g
contacts on the handset
and base. If they are dirty, clean them with a
pencil eraser.
Be sure the battery is properly connected.
Be sure the handset is properly seated on the
base.
43-1088_90.fm Page 17 Tuesday, August 17, 1999 2:57 PM