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TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart ancd check for
symptom your are experencing.
SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION
No Power. AC adaptor not connected. Conncect AC adaptor
AC outlet not working. Move to another outlet.
No OGM. Volume is too low. Increase volume.
Message recorded too low. Record message again.
Unit not answering Line cord(s) are not Connect line cord(s)
connected properly. securely
Unit is not on. Turn unit on.
Phone line problems. Call local phone compay
for service.
No ICM(s) recorded. Unit is not on. Turn unit on.
Memory is full. Delete old ICMs.
Unit is set to the Set unit to the
Anser-Only mode. Answer/Record mode.
ICM is incomplete. Memory is full. Delete old ICMs
ICM was more than Make sure ICMs are
90 seconds. less than 90 seconds.
The caller recorded silence, Calls that fit these
busy signal or dial tone. categories will be cut off.
ICM is low. Volume is too low. Increase volume.
No sound. Volume is too low. Increase volume.
"Lo" blinks on the The battery is weak or Install new battery.
display not installed.
No remote acess The phone is not a Use a touch-tone phone.
touch-tone phone.
Incorrect Access Code. Enter the correct Access
Code.
Can't leave Memory is full. When memory is full, this unit
messages (ICMs). will automatically switch to the
Answer-Only mode.
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