Filter
Top Products
45EN
21 Frequently
asked questions
No signal bar is displayed on the screen.
• The handset is out of range. Move it closer
to the base station.
• If the handset displays [Register your
Handset], put the handset on the base
until the signal bar appears.
Tip
• For further information, see 'Register additional
handsets' on the Services section.
My handset is in searching status, what do I
do?
• Make sure that the base station has power
supply.
• Register the handset to the base station.
• Move the handset closer to the base
station.
If I fail to pair (register) additional handsets to
the base station, what do I do?
Your base memory is full. Unregister the unused
handsets and try again.
I have chosen a wrong language which I cannot
read, what do I do?
1 Press to go back to the standby screen.
2 Press to access the main menu screen.
3 Press / to select , then you see one
of the following texts appear on the screen:
語言
Language
4 Select it to access the language options.
5 Select your own language.
No dialing tone
• Check your phone connections.
• The handset is out of range. Move it closer
to the base station.
No docking tone
• The handset is not placed properly on the
base station/charger.
• The charging contacts are dirty. Disconnect
the power supply rst and clean the
contacts with a damp cloth.
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your
service provider but not the phone itself.
Contact your service provider to change the
settings.
The handset on the charger does not charge.
• Make sure the batteries are inserted
correctly.
• Make sure the handset is placed properly
on the charger. The LED at the back of the
handset ashes once when charging.
• Make sure the docking tone setting is
turned on. When the handset is placed
correctly on the charger, you can hear a
docking tone.
• The charging contacts are dirty. Disconnect
the power supply rst and clean the
contacts with a damp cloth.
• Batteries are defective. Purchase new ones
with the same specications. To remove the
battery door, refer to the instruction in the
following picture.
No display
• Make sure the batteries are charged.
• Make sure there is power and the phone is
connected.
Bad audio (crackles, echo, etc.)
• The handset is nearly out of range. Move it
closer to the base station.