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14 Frequently
asked questions
No signal bar is displayed on the screen.
• The handset is out of range. Move it closer
to the base station.
• If the handset displays [Register your
Handset], register your handset.
Tip
• For further information, see the chapter 'Services',
section 'Register additional handsets'.
My handset is in searching status, what do I
do?
• Make sure that the base station has power
supply.
• Register the handset to the base station.
• Move the handset closer to the base
station.
If I fail to pair (register) the additional
handsets to the base station, what do I do?
Your base memory is full. Unregister the unused
handsets and try again.
Tip
• For further information, see the chapter 'Services',
section 'Unregister the handsets'.
I have chosen a wrong language which I cannot
read, what do I do?
1 Press to go back to the standby screen.
2 Press MENU/OK to access the main menu
screen.
3 One of the following texts appear on the
screen:
Phone setup > Language
Telefon-Setup > Sprache
Réglages > Langue
No dialing tone
• Check your phone connections.
• The handset is out of range. Move it closer
to the base station.
No docking tone
• The handset is not placed properly on the
base station/charger.
• The charging contacts are dirty. Disconnect
thepowersupplyrstandcleanthe
contacts with a damp cloth.
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your
service provider but not the phone itself.
Contact your service provider to change the
settings.
The handset on the charger does not charge.
• Make sure the batteries are inserted
correctly.
• Make sure the handset is placed properly
on the charger. The battery icon animates
when charging.
• Make sure the docking tone setting is
turned on. When the handset is placed
correctly on the charger, you can hear a
docking tone.
• The charging contacts are dirty. Disconnect
thepowersupplyrstandcleanthe
contacts with a damp cloth.
• Batteries are defective. Purchase new ones
withthesamespecications.Toremovethe
battery door, refer to the instruction in the
following picture.
No display
• Make sure the batteries are charged.
• Make sure there is power and the phone is
connected.
Bad audio (crackles, echo, etc.)