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Battery recharge
Making/answering calls, intercom
Caller ID
Problem Cause/solution
The handset beeps and/or 3
flashes.
L Battery charge is low. Fully charge the batteries (page 15).
I fully charged the batteries, but 3
still flashes or 4 is displayed.
L Clean the charge contacts and charge again (page 16).
L It is time to replace the batteries (page 15).
I fully charged the batteries, but the
operating time seems to be shorter.
L Clean the battery ends (S, T) and the charge contacts
with a dry cloth, and charge again.
Problem Cause/solution
Noise is heard, sound cuts in and out. L You are using the base unit or handset in an area with high
electrical interference. Re-position the base unit and use
the handset away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The base unit and/or handset does not
ring.
L The ringer volume is turned off. Adjust the ringer volume
(page 29).
L Night mode is turned on. Turn it off (page 31).
I cannot make a call. L The dialing mode may be set incorrectly. Change the
setting (page 16).
L The handset is too far from the base unit. Move closer and
try again.
I cannot make long distance calls. L Make sure that you have long distance service.
Problem Cause/solution
Caller information is not displayed. L You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
L The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
TG9391.book Page 49 Tuesday, July 8, 2008 8:01 AM