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*1 KX-TG9371/KX-TG9372
Caller ID/Talking Caller ID
*1
I cannot make long distance
calls.
L Make sure that you have long distance service.
Problem Cause/solution
Caller information is not
displayed.
L You need to subscribe to Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit
directly into the wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
L The name display service may not be available
in some areas. Contact your service
provider/telephone company for details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is
displayed or announced
*1
late.
L Depending on your service provider/telephone
company, the unit may display or announce
*1
the caller’s information at 2nd ring or later.
L Move closer to the base unit.
Caller information is not
announced.
*1
L The handset or base unit’s ringer volume is
turned off. Adjust it (page 18, 24).
L The Talking Caller ID feature is turned off. Turn
it on (page 25).
L The number of rings for the answering system is
set to “2” or “Toll saver”. Select a different
setting (page 38).
L If the base unit and another handset are having
an intercom call, your handset does not
announce caller information.
The caller list/incoming
phone numbers are not
edited automatically.
L The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 24).
L You need to call back the edited number to
activate Caller ID number auto edit.
Problem Cause/solution
TG936x_OI.book Page 49 Wednesday, January 2, 2008 9:12 AM