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48
Caller ID
Answering system (KX-TG7341)
Problem Cause/solution
Caller information is not
displayed.
L You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to
display.
L Depending on your service provider/
telephone company, the unit may display the
caller’s information at 2nd ring or later.
L Move closer to the base unit.
Time on the unit has shifted. L Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to off (page 26).
Problem Cause/solution
The unit does not record new
messages.
L The answering system is turned off. Turn it on
(page 31).
L The message memory is full. Erase
unnecessary messages (page 33).
L The recording time is set to “Greeting
Only”. Change the setting (page 36).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 35).
My own greeting message
cannot be properly heard.
L Record your own greeting message again
(page 32).
TG7331-7341BX(e).book Page 48 Wednesday, August 20, 2008 10:31 AM