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Problem Cause/solution
I cannot register a handset
to a base unit.
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 31).
R You entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 46).
I cannot remember the
PIN.
R Change the PIN using the following method.
1
#132
2 *7000
3 Enter the new 4-digit base unit PIN. a
a M N
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R Battery charge is low. Fully charge the batteries (page 11).
I fully charged the
batteries, but
–
still flashes or
– the operating time
seems to be shorter.
R Clean the battery ends ( , ) and the charge contacts with
a dry cloth and charge again.
R It is time to replace the batteries (page 11).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 31).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 17).
Noise is heard, sound cuts
in and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Sound quality seems to be
getting worse.
R You have registered a handset that is not recommended
(page 5). The clearest sound quality is only possible by
registering the recommended handset.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 19).
R Night mode is turned on. Turn it off (page 29).
46
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
TG67xxE(en)_0802_ver102.pdf 46 2012/08/02 16:27:48