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48
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Answering system
Caller information is
slow to display.
L Depending on your service provider/
telephone company, the unit may display the caller’s
information at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has
shifted.
L Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 25).
The name stored in the
phonebook is not fully
displayed while an
outside call is being
received.
L Edit the phonebook entry name to fit in 1 line of text
(page 20).
Problem Cause/solution
The unit does not
record new messages.
L The answering system is turned off. Turn it on (page
33).
L The message memory is full. Erase unwanted
messages (page 35).
L The recording time is set to “Greeting Only”.
Change the setting (page 38).
L If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your
own greeting message again (page 34).
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 37).
My own greeting
message cannot be
properly heard.
L Record your own greeting message again (page 34).
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user to
finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move closer.
Problem Cause/solution
TG6561E(e).book Page 48 Tuesday, July 13, 2010 1:50 PM