Filter
Top Products
Useful Information
47
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Caller ID
Noise is heard, sound
cuts in and out.
L You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit
and use the handset away from sources of
interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
L Unplug the base unit’s AC adaptor to reset the unit and
turn off the handset. Reconnect the adaptor, turn on
the handset and try again.
Sound quality seems
to be getting worse.
L You have registered a handset that is not
recommended (page 4). The clearest sound quality is
only possible by registering the recommended
handset.
The handset does not
ring.
L The ringer volume is turned off. Adjust ringer volume
(page 25).
The base unit does not
ring.
L The ringer volume is turned off. Adjust ringer volume
(page 17).
I cannot make a call. L The handset is too far from the base unit. Move closer
and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used by another handset.
Wait and try again later.
L The key lock feature is turned on. Turn it off (page 19).
Problem Cause/solution
Caller information is
not displayed.
L You must subscribe to a Caller ID service. Contact
your service provider/telephone company for details.
L If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the
wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
L Other telephone equipment may be interfering with
this unit. Disconnect the other equipment and try
again.
Problem Cause/solution
TG6561E(e).book Page 47 Tuesday, July 13, 2010 1:50 PM