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For assistance, please visit http://www.panasonic.com/help
*1 KX-TG6521/KX-TG6531/KX-TG6541 series: page 3
*2 KX-TG6541 series: page 3
Answering system (KX-TG6521/KX-TG6531/KX-TG6541 series: page 3)
Time on the unit has
shifted.
L Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 25).
The 2nd caller’s
information is not
displayed during an
outside call.
L In order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
Problem Cause/solution
The unit does not record
new messages.
L The answering system is turned off. Turn it on
(page 36).
L The message memory is full. Erase unnecessary
messages (page 38).
L The recording time is set to “Greeting only”.
Change the setting (page 41).
L If you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 41).
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user
to finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move
closer.
Problem Cause/solution
TG6511(e).book Page 52 Thursday, January 21, 2010 1:11 PM