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*1 KX-TG6441 series: page 3
Answering system
Caller information is
displayed or announced
late.
L Depending on your service provider/telephone
company, the unit may display or announce the
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
The caller list/incoming
phone numbers are not
edited automatically.
L The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 22).
L You need to call back the edited number to
activate Caller ID number auto edit.
I cannot dial the phone
number edited in the caller
list.
L The phone number you dialed might have been
edited incorrectly (for example, the long distance
“1” or the area code is missing). Edit the phone
number with another pattern (page 29).
Time on the unit has
shifted.
L Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 24).
The 2nd caller’s
information is not
displayed during an
outside call.
L In order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
Problem Cause/solution
The unit does not record
new messages.
L The answering system is turned off. Turn it on
(page 31).
L The message memory is full. Erase unnecessary
messages (page 32).
L The recording time is set to “Greeting only”.
Change the setting (page 36).
L If you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 36).
Problem Cause/solution
TG643x(e).book Page 48 Monday, December 1, 2008 10:13 AM