Filter
Top Products
Useful Information
46
For assistance, please visit http://www.panasonic.com/help
*1 KX-TG6421 (Except KX-TG6473) series: page 3
Caller information is
displayed or announced
late.
*1
L Depending on your service provider/telephone
company, the unit may display or announce the
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
Caller information is not
announced.
*1
L The handset or base unit’s ringer volume is
turned off. Adjust it (page 15, 21).
L The Talking Caller ID feature is turned off. Turn it
on (page 22).
L The number of rings for the answering system is
set to “2” or “Toll saver”. Select a different
setting (page 35).
The caller list/incoming
phone numbers are not
edited automatically.
L The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 21).
L You need to call back the edited number to
activate Caller ID number auto edit.
I cannot dial the phone
number edited in the caller
list.
L The phone number you dialed might have been
edited incorrectly (for example, the long distance
“1” or the area code is missing). Edit the phone
number with another pattern (page 29).
Time on the unit has
shifted.
L Incorrect time information from incoming Caller
ID changes the time. Set the time adjustment to
“Manual” (off) (page 22).
The 2nd caller’s information
is not displayed during an
outside call.
L In order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting
with Caller ID services (CWID).
Problem Cause/solution
TG640x(e).book Page 46 Wednesday, November 26, 2008 2:33 PM