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*1 KX-TG6322/KX-TG6323/KX-TG6324
Caller ID
I cannot make long distance
calls.
L Make sure that you have long distance
service.
Problem Cause/solution
Caller information is not
displayed.
L You need to subscribe to Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment such as a Caller ID box
or cordless telephone line jack, plug the unit
directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L The name display service may not be
available in some areas. Contact your service
provider/telephone company for details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is displayed
late.
L Depending on your service
provider/telephone company, the unit may
display the caller’s information at 2nd ring or
later.
L Move closer to the base unit.
The caller list/incoming phone
numbers are not edited
automatically.
L The Caller ID number auto edit feature is
turned off. Turn it on and try again (page 24).
L You need to call back the edited number to
activate Caller ID number auto edit.
I cannot dial the phone number
edited in the caller list.
L The phone number you dialed might have
been edited incorrectly (for example, the long
distance “1” or the area code is missing). Edit
the phone number with another pattern (page
30).
Time on the unit is shifted. L Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to off (page 25).
Problem Cause/solution
TG63xx_OI.book Page 47 Thursday, January 10, 2008 9:02 AM