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35
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Programmable settings
Battery recharge
Problem Cause/solution
The unit does not work. L Make sure the batteries are installed correctly
(page 10).
L Fully charge the batteries (page 11).
L Check the connections (page 9).
L Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the
base unit. Register the handset (page 38).
I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
Problem Cause/solution
While programming, the
handset starts to ring.
L A call is being received. Answer the call and
start again after hanging up.
Problem Cause/solution
The handset beeps and/or
7 flashes.
L Battery charge is low. Fully charge the
batteries (page 11).
TG4311BX.book Page 35 Monday, November 10, 2008 9:32 AM