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Answering system (KX-TG4021/KX-TG4071 series: page 3)
Liquid damage
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
Problem Cause/solution
The unit does not record
new messages.
L The answering system is turned off. Turn it on
(page 27).
L The message memory is full. Erase unnecessary
messages (page 28).
L If you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 32).
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user
to finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move
closer.
I cannot operate the
answering system
remotely.
L The remote access code is not set. Set the remote
access code (page 30).
L You are entering the wrong remote access code. If
you have forgotten your remote access code,
enter the remote access code setting to check
your current code (page 30).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 31).
Problem Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
L Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least 3
days. After the handset/base unit are completely
dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before
use. If the unit does not work properly, contact an
authorized service center.
TG401x.book Page 41 Wednesday, December 23, 2009 9:30 AM