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55
Making/answering calls, Intercom
Problem Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
LMove the handset and the base unit away from other
electrical appliances.
LMove closer to the base unit.
LRaise the base unit antenna.
LTurn on the clarity booster feature (page 20).
LIf your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
The handset does not
ring.
LThe ringer volume is turned off. Adjust it (page 33).
I cannot make a call. LThe dialing mode may be set incorrectly. Set the dial
mode (page 35) to match the type of telephone service
you have (tone or pulse).
LWhile the answering system is answering a call, or the
other handset is in use, you may not be able to make a
call. Try again later.
LWhile listening to messages using the handset, you
cannot make a call. Exit by pressing {OFF}.
LDial lock is turned on. To turn it off, see page 37.
I cannot redial by
pressing {REDIAL}.
LIf the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
LIf you press {REDIAL} after you have started dialing,
this button functions as the {PAUSE} button. To redial,
do not dial any numbers before pressing {REDIAL}.
LDial lock is turned on. To turn it off, see page 37.
I cannot have a
conversation using the
headset.
LMake sure that an optional headset is connected
properly (page 50).
LIf “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
I cannot make long
distance calls.
LMake sure that you have long distance service.
I cannot page the
handset or base unit.
LThe called handset is too far from the base unit.
LThe called unit is in use. Try again later.