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55
Telephone
Problem Cause & solution
I cannot make or receive calls. LThe AC adaptor or telephone line cord is not
connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
socket directly. If the unit operates properly, check
the splitter.
L Disconnect the base unit from the telephone line
and connect the line to a known working telephone.
If the working telephone operates properly, contact
our service personnel to have the unit repaired. If
the working telephone does not operate properly,
contact your service provider.
L The dialling mode setting is incorrect. Set to
“Tone” or “Pulse” as needed (page 12).
L The call bar feature is turned on. Turn it off (page
29, 34).
L You dialled a call restricted number (page 34).
L The key lock feature is turned on. Turn it off (page
15).
The unit does not ring. L The ringer volume is turned off. Adjust the handset
ringer volume (page 26) and the base unit ringer
volume (page 18).
L The night mode feature is turned on. Turn it off
(page 27, 32).
The batteries should be charging
but the battery icon does not
change.
L Clean the charge contact and charge again (page
10).
L The AC adaptor is disconnected. Plug in the AC
adaptor.
A busy tone is heard when {C} is
pressed.
L The handset is too far from the base unit. Move
closer and try again.
L Another handset or the base unit is on an outside
call. Wait for the other user to complete the call.
No sound is heard when making a
call with the base unit.
L If you make a call with the base unit while the ARS
feature is turned on, no sound will be heard until the
base unit determines which carrier should be used
for the call.
TG1223-1233BX(e-e).book Page 55 Wednesday, November 15, 2006 3:32 PM