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For assistance, please visit http://www.panasonic.com/help
Answering system
Caller information is displayed
late.
L Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
L Move closer to the base unit.
The caller list/incoming phone
numbers are not edited
automatically.
L The Caller ID number auto edit feature is turned off. Turn it on
and try again (page 29).
L You need to call back the edited number to activate Caller ID
number auto edit.
I cannot dial the phone number
edited in the caller list.
L The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area code
is missing). Edit the phone number with another pattern (page
29).
Time on the unit has shifted. L Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 23).
The 2nd caller’s information is not
displayed during an outside call.
L In order to use Caller ID, call waiting, or Call Waiting Caller ID
(CWID), you must first contact your service provider/telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).
Problem Cause/solution
The unit does not record new
messages.
L The answering system is turned off. Turn it on (page 31).
L The message memory is full. Erase unnecessary messages
(page 32).
L The recording time is set to “Greeting only”. Change the
setting (page 35).
L If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit’s number of rings setting or contact
your service provider/telephone company (page 35).
I cannot operate the answering
system.
L Someone is using the unit. Wait for the other user to finish.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
I cannot operate the answering
system remotely.
L You are entering the wrong remote access code. If you forgot
the remote access code, enter the remote access code setting
to check your current code (page 34).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 35).
L You are using a rotary/pulse telephone. Try again using a
touch-tone phone.
While recording a greeting
message or listening to
messages, the unit rings and the
operation stops.
L A call is being received. Answer the call and try again later.
Problem Cause/solution
TG106x(e).book Page 44 Friday, January 16, 2009 10:45 AM