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1.3 Telephone Features and Operation
Operating Manual 69
1.3.22 EFA (External Feature Access)
You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This
feature is only effective for an outside call.
<Example> To hold the current call and then talk to the new party
1.3.23 Executive Busy Override
– Executive Busy Override
– Executive Busy Override Deny
Executive Busy Override
A preprogrammed extension can call someone who is busy on the telephone and establish a three-party
conversation.
• In this case, the FLASH/RECALL button on a proprietary telephone must be set to External
Feature Access (EFA) mode through system programming.
Customizing Your Phone
• 3.1.4 Customizing the Buttons
Create or edit an External Feature Access (EFA) button.
PT/PS SLT
Enter desired
service code.
desired service
code
Enter desired
service code.
Press Recall/
hookswitch.
Press FLASH/RECALL or EFA.
Or press TRANSFER and
then enter 60.
While hearing a tone While hearing a tone
Enter 60.
OR
OR
(EFA)
FLASH/
RECALL
6 0
TRANSFER
desired service
code
6 0