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1.3 Telephone Features and Operation
88 Operating Manual
To set/cancel
To dial
1.3.35 ICD GROUP FEATURES
An incoming call distribution (ICD) group is a group of extensions assigned through system programming to
receive calls (for example, as a call center). The PBX has several features that support using extensions in
ICD groups, as follows:
• To call another party, dial the desired party's phone number before the preprogrammed
number is dialed.
• You should assign the intercom line as the seized line when going off-hook. (Preferred Line
Assignment—Outgoing)
• It is possible to increase the delay before Hot Line is activated through system programming.
This can be useful if you require more time after going off-hook to dial another telephone
number or extension number.
Customizing Your Phone
• 3.1.2 Personal Programming—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
Features Description
Log-in/Log-out
You can log in to or out of an ICD group, to control whether you receive
calls from the group.
(→ 1.3.38 ICD Group Features—Log-in/Log-out)
Supervisory Features
An extension assigned as a supervisor (supervisor extension) can
monitor and control the status of each member within the ICD group,
using a 6-line display PT.
(→ 1.3.41 ICD Group Features—Supervisory)
PT/SLT/PS
Off-hook.
On-hook.
Enter 1 to set
or 0 to cancel.
Set
Cancel
1
0
Enter 740.
4 07
C.Tone
OR
Off-hook.
PT/SLT/PS