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4.1 Troubleshooting
160 Installation Manual
PROBLEM PROBABLE CAUSE SOLUTION
• Cannot register the PS. • Wrong Personal
Identification Number
(PIN) is registered to the
PS.
• Register the PIN set to the Hybrid IP-
PBX into the PS.
• CS is not connected
properly.
• Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
• Switch all DIP switches off.
• PS becomes out of
range.
• Cannot make calls using
the PS.
• CS is not working. • Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
• Switch all DIP switches off.
• Location of CS is not
good.
• Locate the CS properly (refer to "2.7.5
Site Survey Using the KX-TD7590" or
"2.8.5 Site Survey" ).
• Access system of the
PS is not properly set.
• Change the access system setting of
the PS to the appropriate system or
automatic.
• Noise is frequent while
using the PS.
• Conversations
disconnect while using
the PS.
• Call handover is not
working.
• PS is out of CS coverage
area.
• Locate the CS properly (refer to "2.7.5
Site Survey Using the KX-TD7590" or
"2.8.5 Site Survey" ).
• PS stays out of service
when the CS status is
changed from Out of
Service to In Service.
• It may take about 20 s
for CS to start up after
the status has been
changed to In Service.
• Wait until the CS starts up.