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Before Requesting Help
Before Requesting Help
Problem Possible cause Solution
• Handset not turned on.
• Batteries not inserted.
• Batteries not charged.
• Dirty charge contact.
• Base not powered up.
• Handset not registered to
base.
• Handset out of range of
base.
• Handset out of range of
base.
• Another handset in use.
• Telephone line not con-
nected.
• Call prohibition mode set.
• Particular dialled number
is restricted.
• Key lock mode ON.
• Base ringer turned off.
• Ringer switched off.
• Number exceeded 24 dig-
its.
• Service not supplied.
• Caller has withheld info.
• Battery low.
• Recall time incompatible.
NO LCD display in
handset.
Handset will not turn
on.
Batteries charge icon
not counting up.
Î icon flashing.
Handset busy tone
heard when ‰ is
pressed.
No dial tone.
Cannot dial out.
Base unit will not
ring.
Handset will not
ring.
Last number redial
does not work.
No Caller ID number
displayed.
ÛÛ
icon flashes.
Transferring calls
on PBX not possible.
• Turn on power (pg. 4).
• Insert x 2 rechargeable bat-
teries supplied (pg. 3).
• Place handset in base and
connect AC adaptor to base
and AC outlet (full charge
period 15 hrs).
• Clean charge / battery con-
tact and retry charge.
• Connect AC adaptor to base
unit and AC outlet.
• Register handset to base.
• Move handset closer to
base.
• Move handset closer to
base.
• Wait for other user to com-
plete call.
• Insert telephone cord to net-
work.
• Turn feature off.
• Remove number from call
restricted list.
• Turn key pad lock OFF.
• Set ringer to one of 3 vol-
ume levels (see “Base Unit
Settings”).
• Set ringer to one of 6 vol-
ume levels (see “Handset
Settings”).
• Redial manually.
• Caller ID service must be
arranged with Network
provider.
• Recharge batteries.
• Change handset or PBX set-
ting (see “Base Unit
Settings”).
If you experience any problems with the normal use of your apparatus, you
should unplug it from the telephone outlet and connect a known working tele-
phone in its place. If the known working telephone still has problems, then please
contact the customer service department of your Network provider. If it operates
correctly, then the problem is likely to be a fault in your apparatus. In this case,
contact your supplier for advice. Your Network provider may charge you if they
attend a service call that is not due to apparatus supplied by them.
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