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66 For assistance, please visit http://www.panasonic.com/phonehelp
A/V output (KX-THA17 only)
Answering system
Battery recharge
I cannot connect to
another compatible
Panasonic unit (KX-
THA12/KX-THA13/KX-
THA16/KX-THA17), the
image distorts, or the
image is slow.
LThe destination unit has lost communications with the
base unit. Move the destination unit closer to the base
unit, and try again.
LThere is an obstacle such as concrete wall. Move the
destination unit to the place without an obstacle.
LA microwave or wireless LAN appliance is in use. Move
the destination unit closer to the base unit or use the
destination unit away from those appliances, and try
again.
Problem Cause & solution
I cannot view the image
on the TV.
LMake sure that the TV is set to the correct AUDIO/
VIDEO IN channel.
I cannot view the other
party’s image and the
handset displays my live
video instead.
LAn error occurred at the start or during a video call using
the A/V out cable on your end, and the other party’s still
image could not be properly displayed. Ask the other
party to send the still image again.
Problem Cause & solution
I cannot operate the
answering system.
LAnother user is operating the answering system.
LIf other users are talking on a conference call, you
cannot operate the answering system. Try again later.
Problem Cause & solution
I charged the battery fully,
but 3 continues to
flash, or 4 is
displayed.
LThe battery may need to be replaced with a new one
(page 12).
The handset display is
blank.
LConfirm that the battery is properly installed.
LFully charge the battery (page 11).
Problem Cause & solution
THA12_THA17.book Page 66 Tuesday, March 14, 2006 10:05 AM