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4
Handling Incoming Calls................................................. 43
Answering Calls........................................................................ 43
Using Call Hold ........................................................................ 44
Transferring Calls ..................................................................... 45
Supervised Transfers............................................................. 45
Unsupervised Transfers......................................................... 46
Using Call Pickup ..................................................................... 47
Extension Group Pickup ....................................................... 47
Extension Direct Pickup........................................................ 48
Trunk Group Pickup.............................................................. 48
Trunk Direct Pickup.............................................................. 48
Using Call Park......................................................................... 49
Communicating Within Your Office ............................... 51
Calling Other Extensions .......................................................... 51
............................................................................................... 51
Switching Between Tone and Voice Calling........................ 52
Using Paging............................................................................. 54
Answering a Page (Meet-Me Answer).................................. 54
Answering a Page with Universal Night Answer ..................... 55
Making Announcements to Busy Extensions ........................... 55
Answering an Announcement............................................... 55
Transferring Calls with an Announcement ........................... 56
Using Call Forwarding.............................................................. 56
Using Camp-on (Call Waiting)................................................. 58
Using Message Waiting/Callback............................................. 60
Using Do-Not-Disturb .............................................................. 61
Using Absence Messages.......................................................... 62
Locking Your Extension........................................................... 63
Using Additional Features .............................................. 67
Using the Mute Key.................................................................. 67
Using Off-Hook Monitor .......................................................... 68
Using Handsfree Answerback and Handsfree Operation ......... 68
Using Voice Recognition.......................................................... 69