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28 TROUBLESHOOTING GUIDE
Problem Possible cause(s) Solution(s)
"ADAUDIOQUALITY
(crackles,echo, etc.).
1. Interference from nearby electrical appliance.
2. Base unit is installed in a room with thick walls.
3. The handset is too far from the base unit.
)FYOUHAVE"ROADBAND!$3,YOUNEEDAINLINE
filter (not supplied).
1. Try a different connection point, one that is away from other
electrical appliances.
)NSTALLTHEBASEUNITINA$)&&%2%.4ROOM/2USE
EXTENSION leads.
-OVE#,/3%2TOTHEBASEUNIT
%NSUREAINLINE!$3,lLTERISINSTALLEDONALLPHONESOCKETS
between wall plate and your phone.
#ALLER)$DOESNOTWORK Service not activated. #HECKYOUR35"3#2)04)/.WITHTHE3%26)#%PROVIDER
Phone does not ring when
a call comes in.
1. The ringer is off.
2. Too many phones are sharing the same phone
line.
3. Base unit not plugged in.
1. Turn ON the ringer.
$ISCONNECTSOMEOFTHEPHONESFROMTHEPHONELINE
3. Check base unit CONNECTIONS.
Keypad does not work. Keypad may be locked. UNLOCK the keypad.
Busy tone + in use light on. 1. Other handset may still be connected.
2. Check power supply connection.
#HECK!,,HANDSETSAND%.$ALLCALLS
2. Check CONNECTIONS to wall and base.
Handset registration fails
continuously.
The base memory may be full. $ELETEUNUSEDHANDSETANDTRYAGAIN
#ANNOTMAKEANSWERAND
call
2nd call service can be activated. Check with your service provider. Check the recall selection is
correct.
Note:
If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing batteries
FROMHANDSETS2ECONNECTAFTERMINUTES