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TROUBLESHOOTING
TROUBLESHOOTING
Are you having trouble with your phone? Here are some answers to common
questions.
Problems Solutions
The phone does
not work at all
• Make sure that adaptor and
phone cord are connected
properly.
• Check that the batteries are
fully charged and installed
properly.
• This phone does not work
during power failure.
The phone does
not ring
• Make sure the adaptor and the
phone cord are connected
properly.
• Move the handset closer to the
base unit.
• Make sure the handset (or
base) ringer is turned on.
There is no dial
tone
• Check that the phone cord is
connected properly.
• Check the handset is fully
charged.
• Move the handset closer to the
base unit.
CID does not
work properly
• Check with your local phone
company that the CID service is
subscribed to.
• Let the phone ring at least once
before answering.
The CIDCW call
cannot be
answered
• Check with your local phone
company and select the correct
recall duration
The empty battery
icon appears
soon after the
batteries are
charged
• Replace the Rechargeable
batteries with new ones.
Contact Oricom for
Replacement batteries.