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Regular telephone
To make a call:
1 Lift the handset.
2 Dial the phone number. You hear
ringback or busy signal.
Note: If you dial an invalid number or
one with more digits that the
maximum allowed for your
organization, you may hear a fast busy
signal or an announcement, or be
redirected to the attendant
To answer a call:
Your phone is ringing:
— Lift the handset and answer the
call.
To end a call:
When you have finished your
conversation, or if you can’t get
through to the person called, hang up.
Note: For more information on what
you can do if you can’t get through to
the person called, see Ring Again and
Stored Number redial.
Night Service
After business hours, incoming calls
are answered in one of two ways
depending on the type of night service
chosen by your organization.
• Night bell(s) ring—You are
notified of an incoming call by a
ringing bell. To answer the call, lift
the handset of any telephone and
dial the night answer code,
SPRE 4 or TFAS FFC.
Transferring is done in the normal
manner, but you should stay on the
line until the transfer is completed.
• Flexible Night Service—Only
specific phone(s) will ring. Calls
must be answered on these
phones. Transferring is done in the
normal manner, but you should
stay on the line until the transfer is
completed.
Making and answering calls