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Nortel Communication Server 1000
IP Softphone 3456 User Guide
NN43080-100 01.02
6.0 12 June 2009
Copyright © 2009 Nortel Networks
Contents
New in this release 5
Features 5
Other changes 5
Revision history 5
Welcome 6
Your new IP Softphone 3456 6
Requirements 7
Online help 7
Nortel preferred configurations 7
Related publications 7
Feature overview 8
Starting up 8
Signing in 9
Screen layout 9
Making a call 10
Receiving calls 12
Placing calls on hold 13
Hold and resume 14
Mute 15
Call Transfers 15
Blind Transfer 16
Announced Transfer 18
Quick Transfer List 20
Contacts 24
Creating Contacts 24
Viewing Contacts 26
Dialling Contacts 27
Conference Calls 28
Managing Conference Calls 30
Disbanding Conferences 31
Suspending a Conference 31
Voicemail 32