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Feature overview
Nortel Communication Server 1000
IP Softphone 3456 User Guide
NN43080-100 01.02
6.0 12 June 2009
Copyright © 2009 Nortel Networks
• Quick transfer – Pass the call straight to a number in your quick transfer
list (more on this later in this section), or to your chosen Default quick
transfer destination.
Each of these transfer methods are described in the following sections:
• Blind Transfer (page 16)
• Announced Transfer (page 18)
• Quick Transfer List (page 20)
Blind Transfer
A blind transfer is probably the easiest method of transfer available on the
IP Softphone 3456 interface and is performed in the following way.
1 Answer the call by clicking the button.
2 During the call, press the drop-down menu button located just to the right
of the Default Transfer button (the transfer button only appears on
phone display when an active call is in progress).
3 Select Transfer this call.