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While on an active call
While on an active call
This section describes features available during an active call.
Place a call on hold
Use the Hold feature when talking on one line and another call arrives on a second
line. Retain the original call by putting it on hold and then answer the second call.
To place a call on hold:
Press the Hold key. The LCD indicator
flashes beside the line on hold.
Note: If Automatic Hold is enabled, the
active call is automatically put on hold
when you answer the second call.
To retrieve a call on hold:
Press the Line (DN) key beside the flashing
LCD indicator.
Transfer a call
Use the Transfer feature to redirect a call to the appropriate person.
To use the Transfer feature to direct a
call to a third party:
1. Press the Transfer key. The other party
is on hold and a dial tone sounds. The
LCD indicator light flashes steadily.
2. Dial the DN number to which the call is
transferred.
3. When that number rings or a person
answers, press the Transfer key.
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