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Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the message, numeric code, and the
conditions under which it appeared. The following
table lists and describes some status messages.
Status Messages Message Description
Number Not in
Service
The number that youentered is not
valid.
User Not Available
The phone that you called is either
busy, out of coverage, or turned
off. Please try again later.
User Not
Authorized
The person that you called has not
purchased this service.
Please Try Later
This service is temporarily not
available. Please try again later.
User Busy in Direct
Connect
The phone that you called is busy
in a Direct Connect call.
User Busy in Data
The phone that you called is busy
using Nextel Wireless Web
services.
Service Restricted
This service was restricted by
Nextel, or this service was not
purchased.
Service Not
Available
You are eitherout of coverageor
having problems with provisioning.
System Busy
The system is experiencing heavy
traffic. Please try again later.
Server Not
Responding
Server is currently down or traffic is
too high. Please try again later.
Service Conflict
This service cannot be enabled
because an incompatible service
has already been turned on.
No Dispatch
Number Stored
Youhaveattemptedtoreacha
Nextel customer using One Touch
Direct Connect, but there is no
Direct Connect number stored in
your recent calls list.
Please Try Again
An error occurred. Please try
again.
Self Check Error +
Number Code
A fault was detected with your
phone. If this error recurs, note the
error code and contact Nextel
Customer Care.
Status Messages Message Description