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Using the Voice Mail System
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You can change your temporary greeting anytime you wish to let callers know about any
schedule changes. It's a good idea to create a temporary greeting every day—it shows callers
that you really do use voice mail. You can also leave the name of a backup person if you will
not be available to answer calls.
About Bilingual Greetings
Callers to a bilingual system can change the language of the spoken prompts by pressing the
Language toggle key. This does not change the language of your greeting. Contact your
Administrator for more information.
If your system is bilingual, you may want to record a bilingual greeting. You can use this example
as a guide (in this example, the Language toggle key is 8):
“You have reached Christine Conner. Vous avez joint la boîte vocale de Christine Conner.
I can't answer the phone right now, so please leave your name, number, and a short
message. Je ne peux prendre votre appel pour le moment. Veuillez composer le 8 et laisser
votre nom et numéro, ainsi qu'un court message. If you need immediate assistance, press
0. Pour obtenir de l'aide immédiatement, composez le 0.
To change a permanent greeting:
1. Call the voice mail system and access your mailbox.
2. Press for User Options.
3. Press for Greeting.
4. Record your greeting. To end the recording, press any key.
The system plays back your greeting. Press to review it, to re-record it or to
save it and exit.
To create a temporary greeting:
1. Call the voice mail system and access your mailbox.
2. Press for User Options.
3. Press for Temporary Greeting.
4. Enter the number of days you want the greeting to play (from 01 to 99).
5. If you have an existing temporary greeting, the system plays it back. Press to accept
this greeting, to review it, or to re-record it (see step 6 below).
6. Record your greeting. To end the recording, press any key.
The system plays back your greeting. Press to accept it, to review it, or to
re-record it.
Tip: You create your initial permanent greeting when you first access your mailbox to set
your passcode, record your name, and record your permanent greeting.